PRIVACY POLICY

Amari Global Privacy Policy

At Amari Global, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website, amariglobal.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Personal Information You Provide:

Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number (to coordinate nationwide delivery).
Payment Information: We do not store your credit/debit card details. All transactions are securely processed through trusted, encrypted third-party payment gateways (e.g., Paystack, Flutterwave).
Communication Data: If you contact us via WhatsApp, email, or social media for customer support or size exchanges, we retain a record of that correspondence to serve you better.

Automatically Collected Information:

Device Information: We automatically collect data such as your IP address, browser type, time zone, and some of the cookies installed on your device.
Site Usage Data: We track the web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with our store.

2. How We Use Your Information

We use the data we collect primarily to fulfill any orders placed through the Site and to provide you with the Amari premium executive experience. Specifically, we use your information to:

Process your payments and arrange for secure nationwide shipping.
Communicate with you regarding your order status, delivery updates, or our free size exchange process.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products (only if you have opted in to receive such marketing).
Optimize and improve our Site functionality (e.g., generating analytics about how our customers browse and interact with the store).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties strictly to help us operate our business and fulfill your orders. We do not sell your data.

Shopify: Our online store is hosted on Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Logistics Partners: We share your name, phone number, and shipping address with our dispatch riders and nationwide logistics partners strictly to ensure the safe delivery of your footwear.
Marketing & Advertising: As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We use the Meta Pixel (Facebook and Instagram) to help us understand our audience and deliver relevant ads. You can opt out of targeted Facebook advertising through your Facebook account settings.
Legal Compliance: We may also share your Personal Information to comply with applicable Nigerian laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our Site uses "cookies" (data files placed on your device) to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features of our Shopify store, such as the checkout process.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows us to handle future customer service inquiries seamlessly.

6. Your Rights

If you are a resident of Nigeria, under the Nigeria Data Protection Act (NDPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or through our official support line.